Medical Billing Services Buying Guide
Buying Guide
This page includes an excerpt from the Medical Billing Services Buying Guide. The excerpt is from the section on questions that you should ask potential Medical Billing Services 

How comprehensive is the reporting included in the quoted fee? 
  1. Is all reporting included (including unlimited custom reporting)? 
  2. Are Practice Analysis and Practice Management services included in the basic cost? 
  3. How often is each done? 
How comprehensive is the patient follow-up provided? 
  1. How many patient statements do you send per patient? 
  2. Does it cost extra if I want to send more? 
  3. Do you proactively call patients as part of patient follow-up? If so, how do you decide which patients to call?   

How secure is my data and billing service?

  1. How secure is my data with your Medical Billing Company?   
  2. Will anybody that is involved in servicing my account, creating databases, mailing patient statements, touching my claims or speaking with my patients be located outside the US? 
  3. Do you own and control your billing technology or are your using someone else's ASP offering? 
  4. Do you store original documentation electronically?